DIGITAL JOURNEYS
Build Your Customer Journeys
- True digital transformation is much more than moving paper based processes to “apps”.
- It’s about making it easy for your customers to do business with you
- Our platform combines the power of BPM with Conversations and Learning: everything you need to build customer engagement & deliver an exceptional customer experience
Build services on a Low-Code-High-Intelligence platform for enterprise journeys, bringing together conversational AI, rich workflow management, and deep journey intelligence.
Digiblue as an entity was created to focus on three very specific core areas around Digitization, Digitalization & Digital transformation.
Enrich your customer Journeys – make it more intuitive, efficient and agile
- Deployed within hours and can scale to meet transactional volume spike
- Access to the workflow is possible via web, native mobile, sms and messaging applications fit seamlessly within the larger service ecosystem.
- Enable interfacing with a variety of services
- Cloud Based
- The platform has been designed for enterprise grade security and availability
- Digiblue helps Building services for both Digitization & Digitalization on a Low-Code-High-Intelligence platform for enterprise journeys, bringing together conversational AI, rich workflow management, and deep journey intelligence.
- This can have many applications across verticals like Insurance & Banking, and horizontals such as Customer Support, IT/HR.
- We build services on platforms with comprehensive workflow capabilities, which can manage end to end workflows with escalations and notification.
Use Cases: Industry-Centric Customer Journeys
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