OUR FOCUS IN PROCESS DIGITIZATION IS HELP BUILD CUSTOMER JOURNEYS & BUSINESS WORKFLOWS.
Workflow Automation
Choose workflow automation in their back-offices to boost productivity, enrich your the customer-facing processes with an intuitive workflow automation software that aims to make the customer journey intuitive, efficient, and agile to changing business needs.
- Workflow Integration: Seamlessly and deeply integrate chat into your business workflows and orchestrate all your customer interactions.
- Enterprise Integration: Includes a framework for codeless integration with many popular enterprise applications & RPA.
- Multi-channel: Integrates with multiple channels (SMS, WhatsApp, Slack) on multiple form factors (tablet, smartphone) and automatically adapts the responsive UI to the capabilities of the channel.
- Integration flexibility: Powerful CLI, API, and SDK for scriptability & programmability.
- Quick start: Bundled with a vast collection of flows, intents, actions, and templates to accelerate deployment.
- Analytics & Learning: Rich toolkit for reporting metrics, conversation analytics, and learning new vocabulary.
- Customizable Look-and-feel: You have full control over the entire user experience and can customize it to reflect your unique branding.
Customise your business workflows for faster response
Our focus here is to automate any manual processes that can lead towards automation, which helps in enriching the process and also to improve your turn around time on critical customer journeys both internal & externally.
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Improve Operations – Faster process, cleaner document, automated workflow with much less errors. Reduce manual work.
Key Used cases
- Loan origination
- Insurance policy origination
- Account management
- Contactless customer onboarding
- Lead Subscription fulfillment
- Adds, moves and changes to subscription
- Customer onboarding
- Patient onboarding
- Pre-authorizations
- Patient registration & surgical consent
- Employee onboarding
- Payroll & benefits support
- Customer & field support
- IT help desk, asset provisioning
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Let’s start a conversation or describe about your interest.